Shipping policy

 

Estimated Delivery Time

 


 

Order Processing

 

Once an order is placed, we require 1 to 3 business days to process it.


On weekdays, processing typically takes one business day. Orders placed on Friday evening or during the weekend may require slightly longer processing time.

 

 

 

Shipping Time After Processing

 

The average delivery time is 8 to 12 business days after your order has been processed.


Please note that delivery times are estimates and may vary depending on demand, customs procedures, or courier delays.


We aim to make your shopping and delivery experience as smooth as possible. If you have any questions or comments, please don’t hesitate to contact our customer service team at:


support@agnesandviolet.com

 

 

 

Placing an Order

 


Ordering with Agnes & Violet London is simple, fast, and secure. Just follow these steps:

 

  1. Go to the product page and click the “Add to Cart” button.

  2. Double-check that you’ve selected the correct size or color.

  3. Click “Checkout” and fill in your shipping and contact information.

  4. Click “Continue to Shipping” to confirm your address details.

  5. Click “Continue to Payment” and select your preferred payment method:

     

    • Credit Card (AMEX, Mastercard, Maestro, Visa)

    • Bank Transfer

    • EPS

    • Direct Payment

     

  6. Click “Complete Order” and follow the payment instructions displayed on the screen.

 


If you experience any issues while placing your order, our support team is ready to assist you.

 

 

 

Security

 


At Agnes & Violet London, all payments are protected with SSL encryption, ensuring a secure and reliable checkout environment.

 

 

 

Shipping Costs

 

Free Shipping

 

We offer free shipping on all orders, regardless of the quantity purchased.

 

 

 

Shipping Your Order

 


Once you’ve found your perfect item, we begin processing and shipping your order as quickly as possible.


To offer fair pricing and reduce environmental impact, we may group orders in batches and ship once minimum processing quantities are reached.

 

 

 

Need Faster Shipping?

If you would like expedited or priority shipping, please contact our customer service team at:

support@agnesandviolet.com


We will gladly assist you in exploring the available options.

 

 

Agnes & Violet London

Customer Support Team